ABOUT DFI
Know what is happening. Understand what comes next.
We help you understand the scope of the work, how we will communicate, and what you will receive, from the first conversation through to the findings.
01
A useful first conversation, without sending the evidence first.
Tell us what you need to understand, the relevant dates, the types of devices or accounts involved and any deadline. We can discuss fit and the information needed to define the work. Keep passwords, private messages and confidential documents out of booking notes; transfer arrangements follow once the appropriate channel and scope are agreed.
02
Know what is included before proceeding.
We discuss authority, sources, anticipated work, deliverables and commercial arrangements. Preservation, detailed examination and reporting may involve different steps. We clarify the assumptions behind the proposed scope and estimate so you understand what is included and which additional requests would need discussion.
03
Understand your role and the other participants’ roles.
You or your authorized representatives provide instructions and arrange access to the agreed sources. Counsel may define legal issues and disclosure requirements; an IT team may coordinate system access and operational work. We clarify those responsibilities so evidence collection and other activity do not proceed at cross-purposes.
04
Expect material developments to be explained.
We agree how scope questions and important findings will be communicated. If access is unavailable, records are incomplete or a new source changes the proposed work, we explain what that means before treating the original assumptions as settled. An unresolved question remains visible rather than being replaced by a confident-sounding answer.
05
Leave delivery understanding the result.
We explain the findings, supporting material and limitations in the agreed output. We distinguish an organized evidence export from an expert interpretation where reporting is retained. Delivery is also the point to confirm any remaining questions, proposed additional work, and agreed evidence return or retention arrangements.
“attentive, responsive, fair, calm, and an absolute pleasure to work with.”
YOUR NEXT STEP
What do you need to understand?
Tell us about your situation. We can help you identify the evidence, support, or preparation that fits.