Incident Response

Understand the access. Clarify the impact.

We help you understand the evidence of unauthorized activity and possible information exposure. Our investigation gives your response team a clearer basis for assessing affected systems, accounts, and information.

Discuss a suspected breach

Define the information and decisions at stake.

An alert, unusual account activity or a third-party report can raise concern about confidential information before the full extent is known. We work with your response team to identify the systems, accounts and information involved, the known indicators and the decisions the investigation needs to support. The starting scope can be refined as reliable evidence develops.

Examine access and activity across relevant sources.

We compare available device, account and security records rather than relying on a single alert. Depending on the environment, relevant evidence may include sign-ins, file activity, audit events, messages and incident response records. We document the time coverage and limitations of each source so gaps in logging are not mistaken for proof that nothing happened.

Distinguish access, exposure and confirmed transfer.

Evidence that an account was accessed is not always evidence that every file or message was read or copied. We explain what the records support about affected sources and activity, what remains possible and what cannot be determined. Where a claim of data theft exists, we assess available corroborating evidence rather than adopt the claim as an established fact.

Give leadership and advisers a usable evidence picture.

We organize the chronology, affected-source findings and material uncertainties for your technical and decision-making teams. Counsel can use the technical findings when assessing legal obligations, and your organization can use them when planning communications and operational action. DFI does not determine notification duties, insurance coverage or legal liability through technical findings alone.

Track the questions that remain after containment.

An incident may leave unresolved issues about duration, account coverage or information exposure. We identify further sources worth pursuing where proportionate and authorized, and explain when available evidence cannot support a stronger conclusion. The closing account should distinguish completed investigation work from assumptions, remaining actions and ongoing responsibilities.

RELEVANT SOURCES

Start with what is available.

We help you identify which available sources can answer your question, within an authorized scope.

Relevant device and account recordsAvailable security and activity logsInformation and access context

BEFORE WE BEGIN

Here is what helps us understand your matter.

Provide the alert or concern, discovery time and known chronology.
Identify relevant systems, accounts and categories of information.
Describe containment or restoration actions already taken.
Agree authority, secure access and the reporting needs of your response team.

URGENT BREACH & RANSOMWARE RESPONSE

Know what to expect.
Make the next decision with clarity.

When your organization faces an urgent breach or ransomware incident, clear response arrangements matter. Our service and fee guide explains how DFI prioritizes your incident, what the initial fee covers and how further work is billed.

High-priority specialist mobilization for new clients
A clear initial fee and included response hours
Transparent billing for continued support

For urgent breaches and ransomware outside BreachReady. Business email compromise is handled separately.

Incident happening now?Call +1 778-742-5621

Please call rather than wait for a form response. Downloading a guide does not activate an engagement or reserve response capacity.

SERVICE & FEE GUIDE

Priority response. Clear arrangements.

Understand the initial response fee, included hours and next-stage billing before you engage us.

Get the response guide

One-page overview · PDF

YOUR NEXT STEP

Bring clarity to the response.

Tell us about your situation. We can help you identify the evidence, support, or preparation that fits.