Incident Response
Bring structure to a disrupted situation.
Coordinate forensic investigation and response priorities when ransomware affects your organization.
01
Establish the response team.
Identify the people responsible for systems, leadership decisions and specialist advice. A shared record of observations and actions helps separate the confirmed situation from early assumptions.
02
Investigate while supporting response decisions.
Work with your team around containment, relevant evidence and the scope of affected systems. Balance investigative needs with operational priorities; the order of activities depends on the incident.
03
Make recovery decisions from the evidence.
Explain the findings, remaining uncertainty and practical priorities for the next stage. System restoration and business recovery need coordination with the responsible IT team and advisers.
RELEVANT SOURCES
Start with what is available.
Discuss the sources that can help answer the question, within an authorized scope.
BEFORE WE BEGIN
A more useful first conversation.
- Use your established incident process.
- Identify a response coordinator.
- Use the incident-help route for actual assistance; the website form is not monitored.
YOUR NEXT STEP
Bring clarity to the response.
Tell us what you need to understand.
