BREACHREADY / PROGRAM FAQS
Clarity before you commit.
Understand the retained specialists and priority support 24/7 available from day one of an active agreement, and the annual preparation that builds on that foundation. We explain responsibilities, hours and practical next steps.
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MAKE AN INFORMED DECISION
Your questions. Clear answers.
We explain how BreachReady fits the people, plans and commitments you already have.
What is BreachReady?
BreachReady is our annual cyber readiness and response program. From day one of your active agreement, you have retained incident-response specialists with priority access to support 24/7. We build on that foundation through practical planning, exercises, scoped testing and ongoing improvements with your team.
Do we have to become Response-Ready before we can call for help?
No. Retained incident-response specialists and priority access to support 24/7 are in place from day one of your active BreachReady agreement. Your readiness level describes preparation, not when support becomes available. Taking the free assessment or requesting a report does not activate an agreement.
What does priority access 24/7 mean?
Your active agreement gives you priority access to retained incident-response specialists at any time. Your written response arrangements explain how to activate support and confirm response commitments, included hours and how additional work is approved.
What if we don’t have a cyber incident? What can we use our hours for?
You can choose to use your included hours toward any digital forensics service DFI provides, as well as cyber incident response. That includes employee and HR investigations, internal investigations and regulatory investigations.
We already have IT support or an MSP. Why add BreachReady?
We work alongside the people who already know your systems. DFI provides specialist incident response, forensic investigation and readiness support; your IT team or MSP implements agreed technical changes and restoration, and your leadership retains business decisions.
We already have an incident response plan. Is that enough?
We start by looking at what your plan already does well and whether your team can use it under pressure. Then we agree the work you need: current contacts, clear authority, rehearsal, testing, specialist access and continuing review. You do not need to rebuild useful preparation simply because you join the program.
We have cyber insurance. Where does BreachReady fit?
BreachReady adds risk reduction, practical preparation and pre-arranged response capacity alongside your insurance. It can support smaller incidents as well as preparation for major disruption. Coverage, insurer notification and approvals depend on your policy; we consider those arrangements with you when defining scope.
How quickly can we establish core readiness?
Your retained incident-response support is available from day one of your active BreachReady agreement, with priority access 24/7. We then work with you toward an initial 30–60-day objective for your response plan, playbooks and tabletop exercise. The schedule depends on scope, information access, participation and exercise availability. Testing, mitigation guidance and improvement work continue through the annual program.
What if we need more response hours?
Your agreement confirms how hours are used and how additional work is approved and charged. The included allocation does not promise an incident will be resolved within those hours. Activation, response commitments and the authorized scope are agreed before engagement.
Does a low assessment score mean we need a higher tier?
No. Every level includes the same core program. Response capacity and penetration-testing scope determine the appropriate tier. A low readiness score identifies work to prioritize; it does not automatically justify a more expensive level.
Does BreachReady prevent every incident?
No program can guarantee that. BreachReady helps identify weaknesses, prepare decisions and establish specialist support so your team has a clear basis for responding. Recovery outcomes depend on the incident, systems and available information.
What will our team need to contribute?
We lead the readiness work and ask your team for focused input. You nominate a program owner, share relevant plans and system context, confirm decision-makers and contacts, and bring the right people to the tabletop. We develop the plan, facilitate rehearsal and guide improvements; your IT team or MSP owns agreed technical implementation.
DON’T LEAVE THE FIRST DECISION TO THE INCIDENT.
Put your response experts
in place now.
Arrange retained incident-response specialists before a crisis, with priority access to support 24/7 from day one of your active agreement. We will help you choose the annual program that fits your business, then build and rehearse the preparation with your team.
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